Clear Billing
Subscriptions are billed according to the selected plan and renew until cancelled.
Subscription billing
Refund Policy
Last updated: June 2026
Information regarding subscription payments, cancellations and refund requests.
Request Review
Eligible refund requests are reviewed individually based on the circumstances.
Billing Support
Our support team is available for subscription, payment, and refund questions.
1. Overview
Translate4.me provides subscription-based access to a software platform for legal-document translation workflows.
Because the service is delivered digitally, payments are generally non-refundable once access has been granted.
2. Subscription Billing
Users are charged according to the selected plan:
- Professional
- Agency
- Custom
Subscriptions renew automatically until cancelled.
Users may cancel at any time.
Cancellation prevents future billing but does not automatically generate refunds for prior billing periods.
3. Refund Eligibility
Refund requests may be considered in situations including:
- Duplicate payments
- Accidental charges
- Unauthorized transactions
- Technical issues that prevent access to the service
Each request is reviewed individually.
4. Non-Refundable Situations
Refunds are generally not provided for:
- Partial subscription periods
- Unused pages or credits
- User mistakes during document processing
- Change of mind after platform access has been granted
5. Contact
For billing or refund questions contact support@translate4.me.
No Permanent Storage
Documents are automatically removed after processing.
No AI Model Training
Customer files are never used for model training.
GDPR Conscious
Built with privacy and security in mind.